About Us

Contact 121 was established in 2000. Since then, we have grown to become a leading provider of global contact centre solutions. We are a 100% Australian owned and operated business. We are committed to delivering cutting edge and reliable contact centre solutions to all our Australian and international clients.

Our Head Office is located in Adelaide, South Australia. Here, our committed team operates on a 24x7x365 basis. Our Centres in the Philippines operate during Business Hours. Our highly experienced team work hard to provide our clients with the highest quality contact centre services. Our innovative and sophisticated technology will assist our team in achieving exceptional results for you and your customers.

Our full range of services is comprehensive and our solutions are completely customisable to fit you and your business goals. At the same time, we understand that these goals may change over time through a variety of influences. To support you in this we are flexible, embrace change, keep up to date with improvements and maintain a positive approach to the management of your services.

Contact 121 have the complete knowledge, experience, technology and people to deliver exceptional services to you and your customers.

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