Why Choose Our BPO & Call Centre Services
For smart, flexible and affordable contact centre solutions.
Why Choose Contact 1-2-1
We’re open 24 hours a day, 7 days a week, 365 days a year.
Our highly experienced management team and trained staff are dedicated to providing top quality call centre solutions.
We use the latest contact centre technology to provide a wide range of services and deliver exactly what you need, 24/7.
Value for Money
We guarantee the provision of successful call centre solutions to achieve significant net realisable value for all our clients.
We aim to always actively work in true partnership with our clients, staff and suppliers to provide contact centre solutions that we’re proud of.
Local Call Centre Specialists
We are an Australian owned and operated business, delivering our premium comprehensive and reliable services with a local call centre out of Adelaide.
Lower Cost Offshore Solutions
Looking for a low cost call centre? We also provide lower cost solutions for all contact centre and BPO services out of the Philippines
We Offer Instant and Quality Customer Service!
We want to get your brand communicating with the right people. Since 2003, Contact 1-2-1 have successfully provided these vital services to a diverse range of clients – both big and small, from corporate to Government, and everyone in between. We understand how valuable starting a conversation can be for your business and we will work closely with you in a true partnership to provide meaningful customer service on your behalf – which can ultimately have a lasting positive impact on your how people perceive your brand.
We pride ourselves on our focus and commitment to:
So that we can continue to provide high quality contact centre services which consistently exceed our customers’ expectations.