Adelaide | Manila
Australia Wide Email us: info@contact121.com.au Working Hours: 24/7 Call us: 1300 72 50 80

Outbound Call Centre in Adelaide & Manila

Are you looking for a cost-efficient end to end solutions, and uninterrupted 24 x7 x365 outbound call centre services that will bring your business to the next level? We can help.

Outbound Call Centre Experts

Established in 2002 and led by a highly skilled and experienced management team, Contact 1-2-1 is the perfect partner for your outbound calls. We work with a diverse range of clients across many industries – including automotive, financial services, and insurance – to deliver highly-reliable, highly-successful outbound campaigns.

We actively work with our clients to deliver valuable outbound campaigns that help them meet their long-term strategic objectives without compromising their budget. To achieve this, we offer both local call centres and offshore solutions.

Outbound Services
Outbound Services
Our clients use our dedicated outbound teams to market high-value goods and services to valuable customer segments. We are experienced at using complex sales and retention calls requiring multiple process steps and post-sale verification and can adapt to your sales process.

We understand that outbound calls can be intrusive and use sophisticated sales scripts to achieve your sales objectives without sacrificing your company’s reputation.

Outbound Services We Provide

Telesales

Business to Business (e.g. Telesales and Telemarketing)

Telemarketing

Customer Service

Surveys (e.g. Mystery Shopper and Customer Experience)

Field Sales

Why Choose Contact 1-2-1

 

Never Miss a Sale

Our teams operate 24 hours a day, 7 days a week, 365 days a year to help build your business.

 

Experienced Staff

Our highly experienced management team and trained staff provide the highest quality call centre solutions.

 

Latest Technology

We use the latest contact centre technology to achieve your objectives in an efficient and cost-effective manner.

 

Value for Money

We guarantee the provision of successful call centre solutions to achieve significant net realisable value for all our clients.

 

True Partnerships

We are proud of our record. By working in true partnership with our clients, staff and suppliers we’ve been able to get great results for a wide range of clients.

 

Local Call Centre Specialists

We are an Australian-owned and operated business, delivering our comprehensive and reliable services locally out of Australia.

 

Lower Cost Offshore Solutions

We also provide lower cost solutions for all contact centre and BPO services out of the Philippines.

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