Adelaide | Manila
Adelaide | Manila Email us: info@contact121.com.au Working Hours: 24/7 Call us: 1300 72 50 80

SERVICES

Are you looking for competitive and cost-effective rates for SMS and Bulk SMS sending for marketing and other purposes? We can help.

OUR SERVICES

Inbound

Contact 1-2-1’s comprehensive Inbound services include both dedicated and shared (‘blended’) arrangements.

Outbound

Our Outbound dedicated seating services are usually centred on high-value goods and services to valuable customer segments.

BPO and Supplementary

Our BPO workflow and document management system enables integrated CRM solutions to be delivered.

SMS & Bulk SMS Sending

Communicate more directly with your customers by taking advantage of our SMS and/or Bulk SMS sending capability.

Why Choose Contact 1-2-1

 

24x7x365

We’re open 24 hours a day, 7 days a week, 365 days a year.

 

Experienced Staff

Our highly experienced management team and trained staff are dedicated to providing top quality call centre solutions.

 

Latest Technology

We use the latest contact centre technology to provide a wide range of services to deliver exactly what you need from a contact centre.

 

Value for Money

We guarantee the provision of successful call centre solutions to achieve significant net realisable value for all our clients.

 

True Partnerships

We aim to always actively work in true partnership with our clients, staff and suppliers to provide contact centre solutions that we’re proud of.

 

Local Call Centre Specialists

We are an Australian owned and operated business, delivering our comprehensive and reliable services locally out of Australia.

 

Lower Cost Offshore Solutions

We also provide lower cost solutions for all contact centre and BPO services out of the Philippines.

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OUR CREDIBILITY