About Us

Contact 1-2-1 was established in 2002 and is a leading provider of flexible and affordable full service, multi-media contact and business processing outsourcing (BPO) services. With delivery centres in Adelaide, Australia and Manila, Philippines servicing a widespread global client base, Contact 1-2-1 has consistently been ranked as one of Australia’s top contact centre outsourcers.

Contact 1-2-1 is led by a highly skilled and experienced management team. Additionally, it currently provides comprehensive inbound and outbound services to a wide range of customers in diverse industry sectors. These include:


Financial Services




Utilities & Energy