We successfully provide vital services to many diverse clients – large and small, corporate and Government.
Improve Your Experience
Contact 1-2-1 was established in 2002 and is a leading provider of flexible and affordable full service, multi-media contact centre services and business processing outsourcing (BPO) services. With delivery centres in Adelaide, Australia and Manila, Philippines servicing a widespread global client base, Contact 1-2-1 has consistently been ranked as one of Australia’s top contact centre outsourcers.
Contact 1-2-1 is led by a highly skilled and experienced management team. It currently provides comprehensive inbound and outbound services to a wide range of customers in diverse industry sectors. These industries include:
Utilities & Energy
Why Choose Contact 1-2-1
We’re open 24 hours a day, 7 days a week, 365 days a year.
Our highly experienced management team and trained staff are dedicated to providing top quality call centre solutions.
We use the latest contact centre technology to provide a wide range of services to deliver exactly what you need from a contact centre.
Value for Money
We guarantee the provision of successful call centre solutions to achieve significant net realisable value for all our clients.
We aim to always actively work in true partnership with our clients, staff and suppliers to provide contact centre solutions that we’re proud of.
Local Call Centre Specialists
We are an Australian owned and operated business, delivering our comprehensive and reliable services locally out of Australia.
Lower Cost Offshore Solutions
We also provide lower cost solutions for all contact centre and BPO services out of the Philippines.