About Us – Australia’s BPO & Call Centre Experts
We successfully provide vital call centre services to a diverse range of clients – from corporate to Government, and everyone in between.
Learn More About Us
Contact 1-2-1 was established in 2002 and has grown to become a leading provider of affordable full service, multi-media call centre services and business processing outsourcing (BPO) in Australia.
We have call centre offices operating in Adelaide, Australia and Manila, Philippines 24/7. We’ve consistently ranked as one of Australia’s top contact centre outsourcers.
We have a highly skilled and experienced management team that are always ready to help you find the best suited service to your business. We currently provide comprehensive inbound and outbound services, BPO & supplementary solutions in addition to SMS & bulk SMS sending services to a wide range of customers in diverse industry sectors to help you reach the right people for your brand.
Industries we work with include:
Utilities & Energy
Why Choose Contact 1-2-1
Never Miss a Sale
Our teams operate 24 hours a day, 7 days a week, 365 days a year to help build your business.
Our highly experienced management team and trained staff provide the highest quality call centre solutions.
We use the latest contact centre technology to achieve your objectives in an efficient and cost-effective manner.
Value for Money
We guarantee the provision of successful call centre solutions to achieve significant net realisable value for all our clients.
We are proud of our record. By working in true partnership with our clients, staff and suppliers we’ve been able to get great results for a wide range of clients.
Local Call Centre Specialists
We are an Australian-owned and operated business, delivering our comprehensive and reliable services locally out of Australia.
Lower Cost Offshore Solutions
We also provide lower cost solutions for all contact centre and BPO services out of the Philippines.