Adelaide | Manila
Adelaide | Manila Email us: info@contact121.com.au Working Hours: 24/7 Call us: 1300 72 50 80

ABOUT US

We successfully provide vital services to many diverse clients – large and small, corporate and Government.

Improve Your Experience

Contact 1-2-1 was established in 2002 and is a leading provider of flexible and affordable full service, multi-media contact centre services and business processing outsourcing (BPO) services. With delivery centres in Adelaide, Australia and Manila, Philippines servicing a widespread global client base, Contact 1-2-1 has consistently been ranked as one of Australia’s top contact centre outsourcers.

Contact 1-2-1 is led by a highly skilled and experienced management team. It currently provides comprehensive inbound and outbound services to a wide range of customers in diverse industry sectors. These industries include:

Automotive

Financial Services

Insurance

Telecommunications

Travel

Utilities & Energy

Why Choose Contact 1-2-1

 

24x7x365

We’re open 24 hours a day, 7 days a week, 365 days a year.

 

Experienced Staff

Our highly experienced management team and trained staff are dedicated to providing top quality call centre solutions.

 

Latest Technology

We use the latest contact centre technology to provide a wide range of services to deliver exactly what you need from a contact centre.

 

Value for Money

We guarantee the provision of successful call centre solutions to achieve significant net realisable value for all our clients.

 

True Partnerships

We aim to always actively work in true partnership with our clients, staff and suppliers to provide contact centre solutions that we’re proud of.

 

Local Call Centre Specialists

We are an Australian owned and operated business, delivering our comprehensive and reliable services locally out of Australia.

 

Lower Cost Offshore Solutions

We also provide lower cost solutions for all contact centre and BPO services out of the Philippines.

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