Call Centre & BPO Experts Adelaide
We provide 24/7 complete Contact Centre & Business Process Outsourcing (BPO) solutions in Adelaide, South Australia and Clark, Philippines.
Contact 1-2-1 is an award-winning company that provides Contact Centre and Business Process Outsourcing (BPO) services to some of the largest global companies in Australia and overseas. Some of the largest global brands have entrusted Contact 121 as their voice and business partner of choice.
With a large number of fully functional multi-media seats in several locations our 24×7 centres process a range of inbound, outbound, help desk and BPO services for our clients.
Our focus is all about deliverables and performance. Our goal is to work in partnership with our clients to provide measurable and sustainable value over the medium to long-term.
Did you know?
Contact 1-2-1's rapid implementation methodology enables our customers to achieve savings up to $1,000,000 per year in addition to eliminating their customer complaint levels and dramatically boosting their productivity to exceed their SLAs and KPIs. This has allowed them to achieve significantly expanded capabilities with more cost savings to come.
Contact us today if you would like to see how we can help you achieve the same and much more.
Why Choose Contact 1-2-1
We’re open 24 hours a day, 7 days a week, 365 days a year.
Our highly experienced management team and trained staff are dedicated to providing top quality call centre solutions.
We use the latest contact centre technology to provide a wide range of services to deliver exactly what you need from a contact centre.
Value for Money
We guarantee the provision of successful call centre solutions to achieve significant net realisable value for all our clients.
We aim to always actively work in true partnership with our clients, staff and suppliers to provide contact centre solutions that we’re proud of.
Local Call Centre Specialists
We are an Australian owned and operated business, delivering our comprehensive and reliable services locally out of Australia.
Lower Cost Offshore Solutions
We also provide lower cost solutions for all contact centre and BPO services out of the Philippines.